At Tiana Pages, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our policy below.
1. Eligibility for Returns
- Returns are only accepted for items that are defective, damaged, or incorrect upon delivery.
- Products must be returned in original packaging with proof of purchase.
2. Return Request Process
- Customers must notify us within 3 days of receiving the order by emailing [email protected] with order details and images of the issue.
3. Refund Process
- Approved refunds will be processed after the returned item is inspected.
- Refunds will be issued through a mutually agreed method since payment is COD.
4. Non-Returnable Items
- Used items, items without original packaging, and items damaged due to mishandling are not eligible for return.