At Tiana Pages, we are dedicated to ensuring that your orders are processed and delivered efficiently, providing you with a smooth and reliable shopping experience.
Order Processing
All orders are processed within 1–3 business days after confirmation. Orders are not processed on weekends or public holidays. Once your order is processed, it is prepared for dispatch promptly.
Shipping Charges
Shipping charges, if applicable, are calculated at checkout and clearly displayed before you complete your purchase. Any promotional free shipping offers will be communicated on our website.
Order Tracking
Once your order has been shipped, you may receive updates regarding your delivery status through the contact details you provided. This helps you stay informed about your order’s progress.
Delivery Partners
We work with trusted courier services to ensure your orders are handled with care and delivered securely to your doorstep.
Address Accuracy
Please ensure that all shipping details provided at checkout are accurate and complete. Tiana Pages is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Delayed Shipments
While we strive to deliver your orders promptly, delays may occasionally occur due to unforeseen circumstances. In such cases, we will make every effort to keep you informed and resolve the issue as quickly as possible.
Lost or Missing Packages
If your order appears to be lost or missing, please contact us at [email protected] within 5 days of the expected delivery date. We will investigate the issue and assist you accordingly.
Contact Us
If you have any questions regarding shipping, feel free to contact us at [email protected].